# Libredesk

> Open source self-hosted omnichannel customer support desk

- Canonical URL: https://www.fosshunter.com/tools/libredesk
- JSON export: https://www.fosshunter.com/tools/libredesk.json
- Website: https://github.com/abhinavxd/libredesk
- Category: Customer Support
- Open source: yes
- Self-hostable: yes
- Verified listing: no
- Featured: no
- Published at: 2026-05-09T04:59:59+00:00
- Catalog revision: `57662641`

## Repository metrics (point-in-time)

- Repository: https://github.com/abhinavxd/libredesk
- Stars: 3118
- Forks: 328
- Open issues: 133
- License: AGPL-3.0
- Last push: 2026-11-03T20:24:41+00:00
- Metrics observed at (synced_at): 2026-11-04T13:46:08+00:00
- Archived: no

Tags: Self-Hosted, Customer Support, Chat Widget, LiveChat, Intercom, Conversation, Customer Service, Customer Success
Tech stacks: docker, go, golang, javascript, postgresql, typescript, vue

## Features
- Provides a unified omnichannel inbox to manage email and live chat. *(highlighted)*
- Features automation rules for auto tagging and conversation routing. *(highlighted)*
- Includes built in SLA management and AI assisted response polishing. *(highlighted)*

## Description

Libredesk is a modern, self-hosted omnichannel customer support platform. It unifies live chat, email, and more into a single binary, providing powerful automation, SLA management, and AI-assisted responses for customer success teams.

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Source: [FOSSHunter — Libredesk](https://www.fosshunter.com/tools/libredesk) — cite `synced_at` and the catalog revision when quoting metrics.
Interpretation rules: https://www.fosshunter.com/llms-full.txt