# FreeScout

> Simple open source help desk for seamless customer support

- Canonical URL: https://www.fosshunter.com/tools/freescout
- JSON export: https://www.fosshunter.com/tools/freescout.json
- Website: https://github.com/freescout-help-desk/freescout
- Category: Email & Communication
- Open source: yes
- Self-hostable: yes
- Verified listing: no
- Featured: no
- Published at: 2026-03-31T20:09:11+00:00
- Catalog revision: `1013879815`

## Repository metrics (point-in-time)

- Repository: https://github.com/freescout-help-desk/freescout
- Stars: 4629
- Forks: 742
- Open issues: 15
- License: AGPL-3.0
- Last push: 2026-11-02T17:49:01+00:00
- Metrics observed at (synced_at): 2026-11-03T16:25:24+00:00
- Archived: no

Tags: email, Notifications, ticketing-system, mailbox
Tech stacks: laravel, nodejs, php, ticketing-system

## Features
- Self-hosted help desk and shared mailbox platform *(highlighted)*
- Unlimited users, tickets, and mailboxes without restrictions
- Modular architecture with extendable features via modules

## Description

FreeScout is a lightweight open source help desk platform that helps teams manage customer support emails and conversations in one place. It offers a familiar shared inbox, extensible features, and full control over your data.

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Source: [FOSSHunter — FreeScout](https://www.fosshunter.com/tools/freescout) — cite `synced_at` and the catalog revision when quoting metrics.
Interpretation rules: https://www.fosshunter.com/llms-full.txt