# Chatwoot

> Open source omnichannel customer engagement platform

- Canonical URL: https://www.fosshunter.com/tools/chatwoot
- JSON export: https://www.fosshunter.com/tools/chatwoot.json
- Website: https://github.com/chatwoot/chatwoot
- Category: Customer Support
- Open source: yes
- Self-hostable: yes
- Verified listing: no
- Featured: no
- Published at: 2026-05-09T04:59:25+00:00
- Catalog revision: `163732021`

## Repository metrics (point-in-time)

- Repository: https://github.com/chatwoot/chatwoot
- Stars: 38850
- Forks: 9449
- Open issues: 1625
- License: NOASSERTION
- Last push: 2026-11-04T13:12:49+00:00
- Metrics observed at (synced_at): 2026-11-04T13:16:48+00:00
- Archived: no

Tags: whatsapp, Customer Support, Chat Widget, LiveChat, Actioncable, Intercom, Conversation
Tech stacks: docker, javascript, nodejs, redis, Tailwind CSS, typescript, vue

## Features
- Consolidates messages from WhatsApp, Facebook, and Instagram into a single unified inbox. *(highlighted)*
- Automates customer interactions and repetitive tasks using built-in AI agents and chatbots. *(highlighted)*
- Facilitates team collaboration on customer queries through private internal notes and assignments. *(highlighted)*

## Description

Chatwoot is an open source customer engagement platform that provides a unified view of conversations from channels like live chat, email, and social media, offering a powerful alternative to Intercom and Zendesk.

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Source: [FOSSHunter — Chatwoot](https://www.fosshunter.com/tools/chatwoot) — cite `synced_at` and the catalog revision when quoting metrics.
Interpretation rules: https://www.fosshunter.com/llms-full.txt